Spotlight Reviews
Go for Brand New and avoid turmoil So like everyone else who is here checking out the Factory Reconditioned Dyson, you want to save money since we all know how much these wonderful babies cost. Yes, they are wonderful. Before I bought mine, I tested out my friend's and they are awesome. Extremely powerful and picked up things I never knew existed. So when I saw this deal, I went for it. DON'T DO IT! So I got my Dyson and the (1) first thing I find out like everyone else, it only has 6 months of warranty. Okay, I can deal. Then (2) the suction pole is dented so badly that it would not fit into the vacuum tube. Now, don't cringe. The people at Dyson are awesome. They said "Sorry" and got me a new one in 5 days. So no complaints on customer service, only raves! Then I got the new handle, and hit another bump. (3) The front foot of the vacuum would not stay on the ground so it kept pointing up. I had to constantly push it down with my foot. I called up Dyson, and again they are awesome, said to me to send it in. I didn't have to pay for shipping or package it. All I had to do was take it to a UPS Store and they'll take care of the rest. Conclusion: Buy it at your own risk. I've purchased refurbished products before and things usually are good. But this was not. If you don't mind some waiting in turn for some saved money, go for it. I give Dyson's customer service 5 stars but the product 2 stars. Overall 3. Best Vacuum I've ever seen. On Monday, I Steam cleaned the carpet with our hover steam cleaner. On Tuesday our reconditioned Dyson arrived in almost new condition, there are a few scuff marks on it. We vacuumed the carpet and got a full canister of dog and cat hair along with some very fine dirt. I am sold, this thing is just flat impressive. Another nice surprise was that it is not very noisy compared to some other vacuums we have had. I have called Dyson and ordered the turbo brush to go with our Yellow Dyson. I think that would be helpful on furniture. Bottom line, good price when compared to the new ones. Reconditioned one is in like new condition, and it picks up stuff you would not believe. My friend has a Bissell turbo type vac. and not only does he have to empty the dirt bin he also has to clean the filters out. This Dyson picks up dirt his machine left behind, and it was all in the bin, the filter looks new. I would not hesitate to recommend this machine to my friends! Refurbished Dyson rocks! Great vacuum. It worked as new even though I got the refurbished version. The other Central Florida person that got the refurb,returned it, got new gives up too easily. I got mine for $225. Even at $250+ it is a great deal! It is amazing all the dust you pickup with this thing. No complaints whatsoever. |